UX Research that Drives Impact

I help teams build user-centered products through strategic research, behavioral insights, and data-driven design decisions.

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Jessamine Li

Jessamine Li

UX Researcher

About Me

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User Research

Qualitative & quantitative methods

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Usability Testing

Moderated & unmoderated testing

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Design Strategy

Research-driven design decisions

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Data Analysis

Statistical analysis & insights

With over 6 years of experience in human subject research in academia and industry, I specialize in uncovering user insights that drive product innovation. My background spans fintech, healthcare, and e-commerce, where I've led research initiatives that directly influenced product strategy and improved user satisfaction by up to 40%.


I believe in the power of mixed-methods research to tell compelling user stories. From ethnographic studies to large-scale surveys, I help teams make confident decisions backed by solid evidence.

Education

University of Washington

Ph.D. in Human-Centered Design & Engineering

Advancing research in LLMs and crowdsourcing capability.

University of Washington

M.S. in Human-Centered Design & Engineering

Specialized in UX research methodology and behavioral analysis. Capstone project on user decision-making processes in AI-assisted hiring, with emphasis on user trust and responsible AI.

University of California, Berkeley

B.A. in Cognitive Science & Psychology

Minor in Data Science

Double major in cognitive science and psychology with computational approaches to understanding human behavior. Data science minor provided statistical analysis and machine learning foundations for research methodology.

Featured Work

Indeed Capstone 2025

AI-assisted hiring

Led research for responsible AI implementation on Indeed hiring platform, improving efficiency for job posting and candidate screening by 60%.

Social Media Analysis Qualitative Interview Usability Testing
View Case Study β†’
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FinTech Mobile Banking UX

Redesigned mobile banking experience based on comprehensive user research, resulting in 35% increase in task completion rates.

User Interviews Usability Testing Journey Mapping
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E-commerce Checkout Flow

Optimized checkout experience through behavioral research, reducing cart abandonment by 25% and increasing conversions.

Behavioral Analytics Card Sorting Conversion Research
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Let's Work Together

I'm always interested in discussing research opportunities and collaborating on user-centered projects.